About VC International (VCi)

The Company

VCi designs and manufactures electronic medical alarm systems and community care products for the Australasian market. Generically, these products are known as personal response systems (PRS).

Over the course of our history, we established market leadership, and have become a major supplier of personal response systems to the Victorian Department of Human Services and the Commonwealth Department of Veterans Affairs.

All VCi products are proudly designed and manufactured in Australia and are configured to meet the specific requirements of our customers. We are committed to maintaining the highest possible Australian content in our products ensuring their effectiveness and reliability under the service conditions encountered.

With a prior history spanning more than two decades, VCi has accumulated considerable expertise in the design, manufacture and application of personal response systems.

VCi was formed following the sale of the former VitalCall personal response call centre business to Chubb Security in 1999 and retained the intellectual property to the PRS technology and also the manufacturing facility. From then, VCi embarked on the design and manufacture of PRS equipment for the wider Australasian marketplace, which the company continues today, supplying major medical alarm monitoring companies and residential aged care organisations.

Managing Director of VCi, Phil Wait, was a founder of the former company and has been involved throughout.

To maintain technological and market leadership, the business is based on the application of high technology, from the selection of component technologies to the use of computer-aided design and development, through automated manufacturing facilities and testing of the final products.

We are constantly developing products designed to improve the lives and care of elderly or at-risk Australians and their carers, providing a means for them to easily call for help in response to medical or domestic events where assistance is needed.

Our Head Office is located in Lane Cove, New South Wales, an inner suburb of the State capital, Sydney. Manufacturing operations are located at Penrith, a modern city 50 km to the west of Sydney’s central business district.

VCi is a founding member of the Personal Emergency Response Services Association (PERSA), which serves to represent the industry and consumers.

VCi is also a member of the Communications Alliance, the peak body of the Australian Communications Industry.